Frequent Asked Questions

Posted by Jason Lee on Friday, November 13, 2009

Q: What’s so special about the books of JVL Books Online?
A: We sell used PMR reference books that are popular on the market. Reference books now can be very costly to parents, teachers and students. We offer you a discount up to 60% on the books we sell. Now, you can own the most popular reference books with the most  reasonable price!

Q: How would I know the product I buy is suitable for me?
A: No worries with that!If you are a Malaysian Student aged between 13- 15, and you are sitting for the PMR exam, these are the absolute choice for you!JVL Books Online offers a variety of the best books that are sold in major book stores, but with a much lower price! JVL Books Online will always be here to assist you with all your questions and doubts, if you reach us, we are happy to serve you! Just contact us.

Q: How do I know I’m buying the product as seen in the catalogue? Will I get cheated?
A: Our motto is ‘You Get What You See!’, totally rest assured with the product you buy from JVL Books Online, it’s 100% money guaranteed! In order to satisfy and convince you, do notice that the products that are available in the catalogue is what you are going to get! It’s terrific, isn’t it? We dare to do so because we do care about our customers' interests, we want you be happy, satisfied and enjoy the products you buy from us!

Q: Why aren't the products in the catalogue  brand new?
A: Well, as we say, we sell only used PMR reference books that are protected with care.Although the books aren't new, it looks like one!

Q: How about the payments and shipments?
A: For Payments, you can refer to the 'Order& Payment' section in the main page. 


Q: How do I get the products I ordered?
A: The items ordered will be sent by mail. Otherwise, meet up can also be arranged. Just contact us for more information on meet up. 


Q: How much is the delivery fees? 
A: Delivery Charges are as below:
     1 book= RM 2.50
     2 books= RM 3.50
     3 books= RM4.50  RM 3.50
     4 books= RM 5.50  RM 4.50
     5-9 books= (RM 4+Additional RM1 for each book) 
                         E.g. 6 books= (RM 4+RM1=RM 5)
     More than 10 books= (RM 8+ Additional RM 1 for each book)
                                         E.g. 11 books= (RM 8+RM1=RM 9)


Special Rates if you buy 5 or 10 books.
5 Books= RM 6.50 RM 4
10 Books= RM11.50   RM 8

This entry was posted on Friday, November 13, 2009 at 9:10 PM. You can follow any responses to this entry through the RSS 2.0. You can leave a response.